Our team is currently working hard to resolve this, and we appreciate your patience!” the company said. More details are published in the admin center under EX172491, available to your Microsoft 365 admin. “We're investigating an issue where users can't access their mailboxes through multiple protocols. However, Microsoft confirmed in a tweet that there were indeed issues in some regions, acknowledging that a number of customers weren’t able to access their mailboxes. Users reporting the problem on Twitter criticized the company for its slow reaction, with some saying that they signaled the outage to Microsoft many hours before it actually acknowledged it. This is a developing story, and more information will be added as we get it.If you couldn’t access your Microsoft Office 365 mailbox on January 24, it wasn’t just you, as the service went down, and it apparently took Microsoft several hours to resolve it. This would suggest only a comparatively small proportion of users will feel the effects of the outage. However, there is little indication that other popular Office 365 services - such as Outlook or OneDrive - are affected at this time. "Only if they can automate a resolution," responded another. "We can power through this," quipped one customer in response to the Microsoft tweet. Users have taken to both Twitter and the DownDetector comment section to report problems logging into Power Apps and Power Automate, services designed to assist with application development and automation. "We're investigating an issue with Power Apps and Power Automate," the company explained via the Microsoft 365 Status account. We've built a list of the best email services out there.Check out our list of the best office software out there.Here's our list of the best productivity software available.
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